Phone Numbers

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ACT! is very particular with Phone numbers while Outlook is very liberal with phone numbers. The following types of phone numbers will successfully be converted into ACT! phone numbers:

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Any numeric phone number i.e. (408)555-1212

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Any alpha number i.e. 1-800-MY-PHONE

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Any number with an extension i.e. (408)555-1212 ext: 234, or (408)555-1212 ext. 234

Phone numbers that will not come up as expected:

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Double Phone numbers on the same field i.e. (408)555-1212, (408)555-1213 . The first number will be correct until 1212 and then the second phone number is added to the remainder phone number

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Extensions that have no visible delimiter i.e. (408)555-1212 123 . The 123 string will be added to the phone number (unless a space is setup as an extension delimiter.