http://www.personalcrm.com/a2odist/bckgrnd_patch.zip

Extract the executable from the zip file and replace it on the installation folder.

• Added Outlook 2007 Compatibility
• New and improved items matcher eliminates duplicates
• Tremendous speed improvements when scanning Outlook folders for new items.
• Upgrade Procedure
  • Download the version from the download sections on our web site.

• Fixed FullName Mapping back to ACT!
  • Due to an Outlook idiosyncrasy with the FullName representation where the last and first names get switched when brought back to ACT!, this mapping was changed.
• Upgrade Procedure
  You need to have ACT-Outlook Synchronizer 6.9 installed before installing the patch. To upgrade, download the software from the link below, unpack it and run setup.exe. That will install the latest patch and you can then run without any problems.
  
  Download Link
  The update can be installed from the link below.
  http://www.personalcrm.com/a2odist/a2o6update6950.zip

• Error when processing corrupt ACT! Meetings
  • This error comes up when activities in ACT! have a non-valid Start Time. This is especially true when activities were synchronized directly from Outlook To ACT! using either ACT! built-in synchronizer or third party products. This has now been fixed. The activity gets synchronized but the start date/time is the ACT! default.
• Upgrade Procedure
  You need to have ACT-Outlook Synchronizer 6.9 installed before installing the patch. To upgrade, download the software from the link below, unpack it and run setup.exe. That will install the latest patch and you can then run without any problems.
  
  Download Link
  The update can be installed from the link below.
  http://www.personalcrm.com/a2odist/a2o6update6944.zip

• Exchange Bug
  • This is a big one. On certain exchange environments, ACT-Outlook Synchronizer could not retrieve the SMTP Email Addresses from the Exchange-Email Addresses on an Outlook Contact. This was primarily when creating NEW contacts from Exchange back to ACT!. This is fixed. The exchange environment is fully supported.
• Upgrade Procedure
  You need to have ACT-Outlook Synchronizer 6.9 installed before installing the patch. To upgrade, download the software from the link below, unpack it and run setup.exe. That will install the latest patch and you can then run without any problems.
  
  Download Link
  The update can be installed from the link below.
  http://www.personalcrm.com/a2odist/a2o6update6942.zip

• Improvements
  • Changed the background status panel to display better the different steps of the background synchronization.
  • Behavioral change. When the software runs in the background and the status panel is displayed, it will not prompt to do the activity synchronization. The software now uses the defaults that are set.
• Upgrade Procedure
  You need to have ACT-Outlook Synchronizer 6.9 installed before installing the patch. To upgrade, download the software from the link below, unpack it and run setup.exe. That will install the latest patch and you can then run without any problems.
  
  Download Link
  The update can be installed from the link below.
  http://www.personalcrm.com/a2odist/a2o6update6941.zip

• Bug/Improvement
  • Independent Appointments and Tasks from Outlook we not being transferred to the assigned contact in ACT! when the synchronizer runs in the background. This issue has been fixed.
  • Activities in ACT! (calls, meetings, todos) that did not have an assigned contact in ACT! were purposely being skipped by the synchronizer since these items are actually corrupt ACT! items. However, to our surprise, there are a lot of ACT! databases with corrupt Activities items. So now instead of ignoring the item, we create an independent Outlook item with no contact affiliation. This resembles more closely the ACT! environment in Outlook.
  • When the StatusID field is matched to the Categories, changes made in Outlook would not come back. That has been fixed.
  • 3 new FileAs Options have been created: Lastname, Remainder; Lastname, Remainder - Company, and Lastname, Remainder Company. This seems to be a far better way to File ACT! contacts into Outlook than Lastname, Firstname since Firstname in ACT! is mostly incorrect in most databases and results in some pretty ugly filing conventions.
      
• Upgrade Procedure
  You need to have ACT-Outlook Synchronizer 6.9 installed before installing the patch. To upgrade, download the software from the link below, unpack it and run setup.exe. That will install the latest patch and you can then run without any problems.
  
  Download Link
  The update can be installed from the link below.
  http://www.personalcrm.com/a2odist/a2o6update6940.zip

• Bug Fixes
  • Fixed error 4039-X when synchronizing appointments .
• Upgrade Procedure
  You need to have ACT-Outlook Synchronizer 6.9 installed before installing the patch. To upgrade, download the software from the link below, unpack it and run setup.exe. That will install the latest patch and you can then run without any problems.
  
  Download Link
  The update can be installed from the link below.
  http://www.personalcrm.com/a2odist/a2o6update6935.zip

• Bug Fixes
  • Fixed error when synchronizing email addresses between Outlook and ACT! that the ACT! site would not be updated when more than 2 email addresses were present. Now all emails come over from Outlook.
• Enhancements
  • Added the feature of forcing 1-way upgrades thus bypassing the update dates for all items. Users can now force that items be updated when required.
• Upgrade Procedure
  You need to have ACT-Outlook Synchronizer 6.9 installed before installing the patch. To upgrade, download the software from the link below, unpack it and run setup.exe. That will install the latest patch and you can then run without any problems.
  
  Download Link
  The update can be installed from the link below.
  http://www.personalcrm.com/a2odist/a2o6update6934.zip

• Bug Fixes
  • Fixed Error when transferring Appointments with incorrect lead time.
  • Added debugging information for processing appointments from Outlook to ACT!.
• Who Should Upgrade?
  If you are experiencing errors when processing Activities from ACT! to Outlook on Windows XP Systems, you should upgrade.
• Upgrade Procedure
  You need to have ACT-Outlook Synchronizer 6.9 installed before installing the patch. To upgrade, download the software from the link below, unpack it and run setup.exe. That will install the latest patch and you can then run without any problems.
  
  Download Link
  The update can be installed from the link below.
  http://www.personalcrm.com/a2odist/a2o6update6931.zip

• Bug Fixes
   
  • Fixed an issue of the Business2Telephone number not synching.

   

• Upgrade Procedure
  You need to have ACT-Outlook Synchronizer 6.9 installed before installing the patch. To upgrade, download the software from the link below, unpack it and run setup.exe. That will install the latest patch and you can then run without any problems.
  
  Download Link
  The update can be installed from the link below.
  http://www.personalcrm.com/a2odist/a2o6update6928.zip

• Bug Fixes
   
  • Fix 6.9.26 introduced a bug where cleared activities were included when doing a Convert Calendar. This has now been fixed.

   

• Upgrade Procedure
  You need to have ACT-Outlook Synchronizer 6.9 installed before installing the patch. To upgrade, download the software from the link below, unpack it and run setup.exe. That will install the latest patch and you can then run without any problems.
  
  Download Link
  The update can be installed from the link below.
  http://www.personalcrm.com/a2odist/a2o6update6927.zip

• Bug Fixes
   
  • Fixed the issue of ACT! Activities being identified as cleared when not. The activities would be ignored because they would be falsely identified as cleared and not transferred from ACT! to Outlook.

   

• Upgrade Procedure
  You need to have ACT-Outlook Synchronizer 6.9 installed before installing the patch. To upgrade, download the software from the link below, unpack it and run setup.exe. That will install the latest patch and you can then run without any problems.
  
  Download Link
  The update can be installed from the link below.
  http://www.personalcrm.com/a2odist/a2o6update6926.zip

• Bug Fixes
   
  • Fixed the issue of subgroups not being converted when there are 0 members in the parent group.
• Upgrade Procedure
  You need to have ACT-Outlook Synchronizer 6.9 installed before installing the patch. To upgrade, download the software from the link below, unpack it and run setup.exe. That will install the latest patch and you can then run without any problems.
  
  Download Link
  The update can be installed from the link below.
  http://www.personalcrm.com/a2odist/a2o6update6923.zip

• Bug Fixes
   
  • Fixed the issue of the contact name being always added whether is was enabled or not.
• Enhancements
   
  • Added 2 more options to where the user can select whether to have the Activity Tags and subject line modifiers applied to the calendar and/or the tasks. Users can now disable the tasks subject line modification and still keep modifying the Calendar items.
  • Update the Help File with the new features and some old items that were inadvertently left out of the help file.
• Upgrade Procedure
  You need to have ACT-Outlook Synchronizer 6.9 installed before installing the patch. To upgrade, download the software from the link below, unpack it and run setup.exe. That will install the latest patch and you can then run without any problems.
  
  Download Link
  The update can be installed from the link below.
  http://www.personalcrm.com/a2odist/a2o6update6922.zip

• Bug Fixes
   
  • Fixed the issue of multiple icons appearing on the toolbar when group sync was activated from the ACT! Menu Bar.
  • Fixed the incorrect conversion of Calls into Meetings when Calls updated in Outlook and transferred into existent ACT! calls.
  • Removed the Enable Synchronization flag since it had no practical value.
  • Added a flag "Update ACT! Contact Data from Outlook" that disables any Outlook changes from coming back into ACT!.
• Upgrade Procedure
  You need to have ACT-Outlook Synchronizer 6.9 installed before installing the patch. To upgrade, download the software from the link below, unpack it and run setup.exe. That will install the latest patch and you can then run without any problems.
  
  Download Link
  The update can be installed from the link below.
  http://www.personalcrm.com/a2odist/a2o6update6918.zip

• Bug Fixes
   
  • Multiple Processes being created when running in the background. Multiple processes were being created when synchronizing Stored Groups using the background scheduler. This has now been fixed and the process exits when synchronizing Stored Groups.
  • Disabling the addition of phone number extensions to the sync of the phone number did nothing. This is now fixed and disabling the addition of phone number extension now works.
• Upgrade Procedure
  You need to have ACT-Outlook Synchronizer 6.9 installed before installing the patch. To upgrade, download the software from the link below, unpack it and run setup.exe. That will install the latest patch and you can then run without any problems.
  
  Download Link
  The update can be installed from the link below.
  http://www.personalcrm.com/a2odist/a2o6update6914.zip

• Bug Fixes
  Due to some great input from one customer in Canada and another customer in Switzerland, we managed to fix some Appointments and Task translation issues. Thank you for the precise and insightful input.:
  • Alarm Reminders from ACT to Outlook Calendar were not being transferred properly and the lead time was being reset to zero. Fixed. All alarms and lead times are maintained between ACT! and Outlook Calendar in either environments.
  • Subject Line Tags were being removed when Outlook appointments were being updated from ACT! (not new appointments, but existing ones). Fixed. All appointments now keep the tags in Outlook when updated.
  • Alarm and Lead times reminders were not being transferred from Tasks to Todo's in ACT!. Fixed. All lead times and reminders are now transferred both ways.
  • Update manual with explanations of the issues above.

   

• Upgrade Procedure
  You need to have ACT-Outlook Synchronizer 6.9 installed before installing the patch. To upgrade, download the software from the link below, unpack it and run setup.exe. That will install the latest patch and you can then run without any problems.
  
  Download Link
  The update can be installed from the link below.
  http://www.personalcrm.com/a2odist/a2o6update6911.zip

• Enhancement
  At the request of customers, we added the transfer of alarms from ACT! to Outlook. All you have to do is enable the alarm conversion on the interface.

• Bug Fixes
  - Issue with appointments when synching A-O Sync, A-O Lookup, and Active Lookup. Appointments would get duplicated in certain environments. Fixed.
  - Issue with Empty date being synched from Outlook to ACT! as 1/1/4501. Fixed.
  - Issue with "Record Locked" when synching only contacts for the first time. Fixed.
  - Issue with carriage returns not properly represented on New ACT! Contact Notes imported from Outlook has been fixed.
   
• Upgrade Procedure
  You need to have ACT-Outlook Synchronizer 6.9 installed before installing the patch. To upgrade, download the software from the link below, unpack it and run setup.exe. That will install the latest patch and you can then run without any problems.
  
  Download Link
  The update can be installed from the link below.
  http://www.personalcrm.com/a2odist/a2o6update6907.zip

• Bug Fixes
  - Fixed the popup of the status box when moving the cursor over the synchronizer screen.
  - Fixed the conversion of Activities and Contacts without the name in the subject line. It was crashing and it now works fine.
  - Fixed the conversion of the Contact Body Text in Outlook to the ACT! Contact. When adding new contacts, the body text was not being properly brought over. It now works well.
   
• Upgrade Procedure
  You need to have ACT-Outlook Synchronizer 6.9 installed before installing the patch. To upgrade, download the software from the link below, unpack it and run setup.exe. That will install the latest patch and you can then run without any problems.
  
  Download Link
  The update can be installed from the link below.
  http://www.personalcrm.com/a2odist/a2o6update6902.zip

• Enhancements
  Background Manager: Added a background processing manager that resides in the system tray.
  Background Support: Enabled background support for the Synchronizer with a system tray icon that can be opened/closed to check the status of the background sync.
  Activity Tagging: Added Activity Tagging so that activities that are brought over to Outlook have additional information (name, phone-number, type of activity) in the Activity Subject Line. Great enhancement for PDAs. The tagging names can be changed to whatever suits your fancy or language.
  Outlook Cleaner: Easy 1-click removal of Outlook Contacts and Activities if you want to start fresh. This is great when you are doing testing that you can simply erase everything in Outlook and start over again.
  Outlook Independent Activities: Added the capability of matching independent activities to 1 contact. This is important when you create independent activities in Outlook and they get matched automatically to an ACT! contact.
  Expanded Help Options: Add a myriad of expanded help options and ways to contact PersonalCRM.
• Bug Fixes
  - Fixed a bug when duplication was happening with Independent Outlook Activities.
  - Fixed known background processing issues that have crippled background processing.
  - Fixed an issue when converting ACT! reoccurring activities that are corrupted. The software now recovers from the problem.
• Upgrade Procedure
  This is a major upgrade with additional executables and files. To upgrade from any version of ACT-Outlook Synchronizer, you must do the following:
  • Make a backup of your Outlook .pst and your ACT!
  • Uninstall the current version of ACT-Outlook Synchronizer.
  • Re-Install Version 6.9 of ACT-Outlook Synchronizer.
  • Remove all the items in your Outlook Folder using the Clean Outlook Tool.
  • Run ACT-Outlook Synchronizer. This will synchronize all the data with your Outlook.

http://www.personalcrm.com/act-outlook-synchronizer.exe

• Bug Fixes
  - Fixed the issue with prompts when running the synchronizer in the background.
  - Fixed a few bugs with the creation of tasks and the assignment of contacts to the tasks
  - Fixed a due time issue with tasks
  - Fixed the issue of contact index corruption when using the duplicate checker. The software now does automatic duplicate checking with some pretty nifty AI.
  Download Link
  The update can be installed from the link below.
  http://www.personalcrm.com/a2odist/a2o6update6814.zip

• Improvements
  - Added the capability of assigning all the Outlook Independent Activities to 1 contact with 1 click making it much easier to do the initial transfer.
• Download Link
  The update can be installed from the link below.
  http://www.personalcrm.com/a2odist/a2o6update686.zip

• Bug Fixes
  - Fixed an issue with Activities Only sync where the wrong name was being added to the subject line of appointments.
  - Small improvements on reliability of software when synchronizing only activities and calendar.
  Download Link
  The update can be installed from the link below.
  http://www.personalcrm.com/a2odist/a2o6update685.zip

• Bug Fixes
  - Fixed the issue with Error 3049 where the user receives an error when the Calendar Activities are updated.
  - Fixed the issue of mapping Outlook Full day appointments into ACT!'s calendar starting at midnight instead of the default 12 noon.
  - Fixed the issue with adding multiple contacts to a single calendar entry. It now works as expected.
  - Added more checking when doing modification dates comparisons. In some cases we came us with false and unnecessary updates.
  - Lots and lots of testing with many bugs found and fixed (many of them not even reported).
• Major Improvements.
  Speed, speed, speed. Major rewrite of the kernel resulted in an increase in processing time when synchronizing an updated database by about 1500%. In our test, we can update a 4000 contact database with contact data, activity data and history in about 2 minutes!!!

• Bug Fixes.
  - User defined properties were not being updated on the way back from Outlook. Fixed. 
  - Fixed installation issues with Outlook 2000 when the profile manager was being installed.
• To Upgrade

  This upgrade is free for existing ACT-Outlook Synchronizer customers.
  - If your current version is after 6.5, download the software from the link below, unpack it and then run setup.exe.
    http://www.personalcrm.com/a2odist/a2o6update653.zip
  
  - If your current version is before 6.5, you must save the file syncdata.mdb, uninstall the current version, and then install the latest version from our web. When you've done installing, copy the syncdata.mdb file to your folder and start the software.

We tested the software with 4000+ records and it worked like a charm. By far our most reliable release to date. To upgrade you will need to save syncdata.mdb and then copy it back to the installation folder.

• New Features.
  - Added support of user specific Outlook profiles for users that have multiple profiles.
  - Call and Todo's can now be added to the Outlook Calendar when synchronizing.
•  Improvements.
  - Reliability fixes and a new index engine eliminated the "Record Locked" error.
• Bug Fixes.
  - The source for error message "Record Locked" was found and fixed.
  - Calendar Only conversion identified the same contact multiple times and would sync the same contact multiple times. Now it only synchs the contact once resulting on faster conversions.
  - Fixed an issue with Outlook Notes being overwritten by ACT! notes when updating existent contacts. This would happen when a combination of Outlook Updates would come in conflict with ACT! updates.
  - Fixed the import of new Outlook Reoccurring  task and calendar items into ACT!. The time was not being set properly. It now works.
• How to Upgrade.
  This upgrade is free for existing ACT-Outlook Synchronizer customers. You must save the file syncdata.mdb before uninstalling the software. Install the new copy from our web into your system.

  When you've done installing, copy the syncdata.mdb file to your folder and start the software.

We keep adding improvements to the product at customer's request. The list of bugs has been reduced significantly to only a few known issues and the software is running well. Reliability Testing has been the primary focus on this release.

• New Features.
  - Implemented the capability of Multi-Contact ACT! Activities to Multi-Contact Outlook Activities. Previously, the activity would only be matched to the first contact in the list, now the activity is matched to all contacts in the list, hence true 1-to-1 and Many-to-Many synchronization.
  - Implemented a true FileAs methodology so that first name, last names and company names are appropriately dealt with. This is because ACT! does not handle middle names and/or confuses the firstname and lastname positions in a database. The synchronizer now has it's own firstname/lastname handler.
•  Improvements.
  - Changed the synchronization of the Contact Body Text/History. The data is now merged between the contacts in ACT! and Outlook without a contact's history overwriting the matching contact. This means that even if there are changes in ACT! AND Outlook, the fields get overwritten by the dominant database but the Contact Body Text gets merged with the contact's history in ACT!.
  - Performance.
• Bug Fixes.
  - Issues with FirstName and LastName being incorrectly mapped into Outlook were fixed with the new features added.
  - Fixed the issue of removing contacts from ACT! when they are removed from Outlook. It was not working properly and would stop the software prematurely without informing the user.
  - Fixed an issue of the software stopping prematurely when synchronizing.
  - Fixed an issue where end of database records would be ignored on certain conditions.
  - Fixed support for International Dates on the filters. A fatal error was generating when the dates were being selected. It has now been fixed.
  - Reversed the interpretation of ordering of the ACT! history in Outlook. Descending now means from most current to oldest, as it should.
  - Bug fixed on Groups to Categories conversion. Subgroups now map properly. This bug would only happen when the sync ran a second time on the same database on changed contacts.
• How to Upgrade.
  This upgrade is free for existing ACT-Outlook Synchronizer customers.
  - If your current version is after 6.2, download the software from the link below, unpack it and then run setup.exe.
    http://www.personalcrm.com/a2odist/a2o6update641.zip
  
  - If your current version is before 6.2, you must save the file syncdata.mdb, uninstall the current version, and then install the latest version from our web. When you've done installing, copy the syncdata.mdb file to your folder and start the software.

• New Features.
  - Added the capability of users selecting which contact in ACT! to match an Outlook Activity being imported
• Improvements.
  - Changed the wording for the addressing option to reflect that the changes are actually made to the addresses from ACT! to Outlook.
  - The Username no longer displays when the user is accessing single user databases.
  - Redesigned the addition of new Activities from Outlook into ACT! which resulted in a 500% increase in performance of this particular operation.
  - Reliability improvements when synchronizing large volumes of data.
  - Improved reliability issues with the Outlook Object Library
• Bug Fixes.
  - Fixed a bug where users can disable duplicate checking. Even though the duplicate checking was disabled, the software would still check for duplicates. This has now been fixed.
  - Fixed bug where all groups are now recognized in a database. In the past, the groups would only be recognized if there were more than 2 defined in the database
  - Fixed bug when using the software in the background. All options now work.
  - Fixed bug(s) with the synchronization of Activities Only.
  - Fixed bug when transferring Outlook Independent Activities to ACT!.
  - Fixed bug(s) when transferring New Outlook Activities.
  - Fixed bug where private Outlook Activities/Contacts were being brought over even though the private flag has been set.
• How to Upgrade.
  This upgrade is free for existing ACT-Outlook Synchronizer customers.
  - If your current version is after 6.2, download the software from the link below, unpack it and then run setup.exe.
    http://www.personalcrm.com/a2odist/a2o6update630.zip
  
  - If your current version is before 6.2, you must save the file syncdata.mdb, uninstall the current version, and then install the latest version from our web. When you've done installing, copy the syncdata.mdb file to your folder and start the software.

• New Feature. Added the capability to synchronize Groups and corresponding subgroups.
• Upgraded the Outlook API to better interface with Outlook 2003
• Bug Fixes.
  - Fixed a bug when updating ACT! items from Outlook and the date in Outlook was incorrect. The software now recovers from it.

• Bug Fixes:
  - Changed the format of the main toolbar to standard buttons. The toolbar was formatting incorrectly when different screen resolutions were being used.
  - Fixed the conversion of the Outlook Body Text when new Outlook contacts were being created. Existent body text was not being transfer when new contacts were being created.
  - Added debugging information for situations when date issues occur
  - Added improved messages when contacts/activities/calendar items are being added to ACT!
  - Fixed a bug with the normalization of the Index databases. ACT! contacts are now properly searched when the index is normalized.
  - Upgrade the outlook interface.
  - Added access to our online tutorials as well as to the online help.

  If you already have ACT-Outlook Synchronizer, simply download the update below, unpack it and install it by running the setup.exe provided.

  http://www.personalcrm.com/a2odist/a2o6update625.zip
   

• New Features
  - Added the capability of only synchronizing Activities and no contacts.
  - Added the capability of inserting the Activities processing as an Icon.
• Bug Fixes:
  - Fixed a timing issue with removal of of activities and contacts in ACT and Outlook. Increased the speed and it goes much faster now and it does cause any errors.
  - Fixed an issue with the first character of an activity being removed when synchronizing back to ACT!
   

• Fixed timing issue with History Creation
• Fixed error 4057d when synchronizing appointments.

• Fixed bug with history creation from Outlook to ACT! (another one).

• Fixed bug re. history creation when there was no history on the first pass.
• Added the capability for users to change the history time filter and for the synchronization to restart the history recording. This is great if you decide to go back beyond the initial sync and add more history to the records.

• Added Full ACT! History to Outlook Body Text synchronization capabilities.

• Added Group to Categories Synchronization.
• Fixed installation items regarding matching the icons on the ACT! toolbar to the executable on the system
• Fixed a field overflow when synchronizing

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